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    how to reset password

    as i opened a thread earlier about my hotmail passoword.. but i guess the subject line wasnt appropriate to be posted in this forum.. however i will ask a question.. I hope you wont delete this thread as i aint looking for any hackers.. but just wanna know something..

    i did email microsoft secrurity regarding my hotmail password. They replied with couple of ways to get the password back.

    I forgot my password as well as my secret answer but they also gave another option to reset the password using alternate email adress..

    and i dont get it.. i didnt add an alternate email account but they said you can still add hotmail address without havin to know your password.. but i am confused...

    can someone help me out here?

    PS: mod this is a serious thread so please dont delete it as i am desperate to get account back and i aint asking ways to hack the account but just asking for the clarification of what microsoft secruity guys told me...

    thanks

    #2
    Re: how to reset password

    Dude MSN Hotmail actually has three ways to recover your password if you've lost it, but they all require that you have set them up before you run into trouble. They are all simply techniques to assure that you are who you say you are, and not someone trying to hack your account. They are..

    1. A secret question to which only you would know the answer.
    2. An alternate email address. If you have another email account somewhere other than Hotmail, you can configure your Hotmail with the email address of another account. Hotmail can then send your password reset to that other account when you can retrieve it. Remember that you must configure this account before you run into trouble - if you can't sign in, you can't configure the alternate email address.
    3. Billing information from another MSN service. If you've paid for a premium service from MSN, such as perhaps the MSN Gaming Zone, one of the password recovery options is to provide your billing information again to confirm that you are indeed you.

    so what happens if none of those work?
    -You've never used a premium service, so there is no billing information to compare with.
    -You never set up an alternate email address.
    -You've forgotten the answer to your secret question.


    In short, you are out of luck. Your password cannot be recovered, and you cannot access the contents of your Hotmail account.

    My suggestion is simple: open up a new mail account, and learn a lesson from everything you've just lost. Configure an alternate email address, or make sure to choose a secret question whose answer you will remember.

    Comment


      #3
      Re: how to reset password

      oh... thanks for your clarification....

      i guess it wont work anymore...

      Comment


        #4
        Re: how to reset password

        another sad ending...

        but how come I saw you ONLINE today.. just a couple of hours back

        Comment


          #5
          Re: how to reset password

          Can you still logon to your account using msn messenger or Outlook Express? If you can, then there are some ways/tools to retrieve your password from your computer cache with in a couple of minutes. But this would also only work if you have ticked the "save password" option while signing in to your hotmail or msn account.

          Please dont PM me or ask about the tools I am talking about. Just take your computer along with some ownership proof (we usually ask for it, dont know about US) to your local computer store and talk to someone in coustomer support. I am sure you will find there some geek who can do it for you for some money.

          We usually charge 35 - 50 for this.

          Comment


            #6
            Re: how to reset password

            PD mite help.

            Comment


              #7
              Re: how to reset password

              If you had filled out answer to secret question during initial setup of your hotmail account, keep guessing until you get the right answer.

              Comment


                #8
                Re: how to reset password

                coolbreeze bhia: how come u didnt msg me when u saw me online

                no that was my email accountwhich is just for friends.. i have another major one dedicated to school/work and collegues

                zer: no i didnt save the password...

                sky: yeah thats what i am doing.. but i am getin frustrated now.. cuz its says that u have tired many times already so i have to wait inorder to do it again

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